Frequently Asked Questions

After purchasing the resources, we will immediately send you a confirmation email. You will then receive a second email containing the purchased material in the following 2 working days. Make sure to provide the correct email address and check the spam.

Don’t worry, we are here to help you out! The most common reasons why you do not receive the purchased material are the followings:

  • you provided and incorrect email address. If that happens reach us out by email or on Instagram and we will take care of it for you.
  • you actually received an email but it ended in the Spam. Please, check the Spam folder.
  • high traffic on the website. Sometimes, due to high number of requests, the System may need up to 24 hours before sending you the purchased material. Please try to wait 24 hours after you purchased the material. If that does not solve the issue then don’t hesitate to contact us and we will help you out!

Currently this site only supports PayPal as a payment method but it is also possible to purchase the material by bank transfer or Bizum. Contact us directly for more info.

Absolutely yes, we encurage you to use these resources to teach english to your students, kids or whoever you prefer. However, we limit the redistribution and counterfeiting of our material. You can find more info in the Terms & Conditions Section.

We politely ask you not to do that. You can use the purchased material as many times you want, but we encourage you to not share the material with other teachers. If someone else is interested in these material and asks you, suggest him/her to visit our website and will be grateful to you.

Yes, we constantly give some resources for free and you can find them in the Store. Follow us on instagram @MyPurpleClassroom and stay tuned about our current promotions.

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